Privacy Policy

Your Information With Us Fully Secure

Protecting your personal information is our top priority at 7u78. We never sell your data to third parties. Read this Privacy Policy to learn exactly how we collect, use, and safeguard your information.

Last Updated: January 2026
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Why Is Your Data Safe With 7u78?

We use world-class security measures to keep every piece of your information protected.

End-to-End Encryption

Every transaction and piece of personal information you share is protected with 256-bit SSL encryption. No one can read your data while it is being transmitted to our servers.

No Third-Party Data Sales

7u78 never sells your personal information to advertisers or third parties. Your data is used solely to improve our services.

Right to Anonymity

We do not believe in exposing your identity. Your name and personal details are kept completely confidential in accordance with our Privacy Policy.

Secure Data Storage

Our data centers comply with international security standards. Regular security audits and backups ensure your information stays protected at all times.

Right to Data Deletion

You may request the deletion of your account and all personal data at any time. We will complete the process within 30 days.

24/7 Support Available

Our Bangla-speaking support team is available 24/7, 365 days a year, for any privacy-related questions or concerns.

1Scope & Applicability

7u78Welcome to 7u78. This Privacy Policy explains what personal information we collect, how we use it, and how we protect your privacy. By using the 7u78 website, mobile app, or any of our services, you are considered to have accepted this Privacy Policy.

Our Privacy Policy is compliant with international data protection laws and the General Data Protection Regulation (GDPR). By using any 7u78 service, you fall under the scope of this policy. Users under the age of 18 are not permitted to use our platform, and we do not knowingly collect data from minors.

This Privacy Policy applies to all 7u78 services, websites, and applications. Any changes to the policy will be updated on this page, and registered members will be notified.

2What Information We Collect

7u78 only collects information that is necessary for providing services, securing your account, and meeting legal obligations. We do not collect excessive or unnecessary data.

Data Type Example Purpose of Collection
Identity Information Name, date of birth, NID/passport KYC Verification & Age Confirmation
Contact Information Mobile number, email address Account Communication & Security
Financial Information Payment methods, transaction history Deposit & Withdrawal Processing
Device Information IP address, browser, operating system Security & Fraud Prevention
Usage Data Game history, session duration, preferences Service Improvement & Personalization
Important: We never store your full payment card number or CVV. Payment details are handled exclusively through PCI-DSS certified payment processors.

3Purpose of Data Use

7u78 uses collected data for specific, legitimate purposes. In line with this Privacy Policy, we ensure that every piece of information is used only for its stated purpose.

  • Account Management: To support registration, login, and account security.
  • Payment Processing: To process incoming deposits and complete withdrawals promptly.
  • KYC & Legal Compliance: To verify age, confirm identity, and comply with international regulations.
  • Fraud Prevention: To detect suspicious activity and keep your account secure.
  • Customer Support: To use the information needed to resolve your issues quickly.
  • Service Improvement: To analyze usage data and improve your gaming experience.
  • Promotional Communications: Only to notify you about bonuses and offers when you have given your consent.
  • Responsible Gaming: To identify signs of addictive behavior and provide timely support.

4Cookies & Tracking Technologies

7u78 uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help our website recognize you.

  • Essential Cookies: Essential for the website to function properly and cannot be disabled.
  • Performance Cookies: Monitors site speed and usability, entirely anonymously.
  • Functionality Cookies: Remembers your language preferences and settings.
  • Analytics Cookies: Analyzes user behavior to improve our services, with no personal identification involved.
You can delete or block cookies at any time through your browser settings. However, disabling certain cookies may limit some features of the site.

5Sharing Information with Third Parties

7u78 does not sell your personal information to any advertisers or business partners. However, limited data may be shared with specific third parties where necessary to deliver our services.

  • Payment Processor: PCI-DSS certified payment gateway to secure all deposits and withdrawals.
  • Identity Verification Service: Licensed verification providers for completing the KYC process.
  • Legal Authorities: Government authorities under court order or legal obligation.
  • Cybersecurity Services: A specialist agency in fraud detection and account protection.
  • Game Providers: Licensed software providers for game operation — game data only.

All third-party partners are bound by strict confidentiality agreements and may only use data for designated purposes. Any partner found to be in violation of 7u78's privacy policy will have their partnership terminated.

6Data Retention & Deletion

We retain your data only for as long as necessary or legally required. Your information is kept while your account is active and deleted within the defined period after account closure.

  • Account Information: Up to 5 years after account closure (as required by legal obligations).
  • Transaction Records: Up to 7 years, as required by financial regulations.
  • Game Logs: Up to 2 years for dispute resolution purposes.
  • Cookie Data: Immediately after the session ends, or up to a maximum of 1 year.
  • Marketing Data: Deleted immediately upon withdrawal of consent.
If you wish to have all your data deleted, please contact our support team. We will fulfill your request within 30 days, permanently removing all data that falls outside our legal retention obligations.

7Your Rights

At 7u78, you have full control over your personal data. Under international data protection laws, you are entitled to the following rights.

  • Right to Access: You can find out what information we hold about you.
  • Right to Rectification: You can request corrections to any inaccurate or incomplete information.
  • Right to Erasure: You can request the complete deletion of your data under specific conditions.
  • Right to Restrict Processing: You can request to restrict the use of your data in certain circumstances.
  • Data Portability: You may request your information in a readable, portable format.
  • Right to Object: You can object to the use of your data for marketing purposes.
  • Withdrawal of Consent: You can withdraw consent for marketing communications at any time.

To exercise any of these rights, please contact our support team. We typically respond within 7 business days and resolve complex cases within a maximum of 30 days.

8Security Measures

7u78 uses industry-leading technology to keep your information secure. Our security framework operates across multiple layers, so your data stays protected even if one layer is compromised.

  • 256-bit SSL/TLS Encryption: Full protection of data during transmission.
  • Two-Factor Authentication (2FA): Prevents unauthorized access to your account.
  • Real-Time Threat Monitoring: Suspicious activity is flagged immediately.
  • Regular Security Audits: Annual penetration testing conducted by independent third parties.
  • Data Minimization: Only the necessary data is collected and stored.
  • Access Control: Staff can only access the information relevant to their specific responsibilities.

In the event of a security breach, we will notify affected users and the relevant regulatory authorities within 72 hours and take immediate steps to resolve the issue.

9Policy Updates & Contact

7u78 may update this Privacy Policy from time to time. For any significant changes, we will post a notice on the site and notify registered users by email. Updated policies take effect from the date of publication.

Reach out to us with any privacy-related questions, concerns, or complaints. Our Data Protection Officer (DPO) is ready to assist you with all privacy matters.

Privacy Contact: [email protected]
General Support: [email protected]

Privacy Enquiries

No, 7u78 never sells your personal data to any third party or advertiser. Your data is used solely to provide services, ensure security, and meet legal obligations.

You can email our support team to request deletion of your data. We will permanently remove all information outside our legal retention obligations within 30 days and send you a confirmation.

No. We never store your card number, expiry date, or CVV. Payment details are processed directly through a PCI-DSS Level 1 certified payment gateway, and no payment card data is stored on 7u78 servers.

Yes, you can opt out of promotional communications at any time from your account settings or by clicking the "Unsubscribe" link at the bottom of any marketing email. Please note that critical security messages related to your account cannot be turned off.

Yes. If your data is at risk of being affected by a security breach, we will notify you by email within 72 hours. The message will include details on what data was affected, the steps we have taken, and what you should do next.
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